Do This Before Temperatures Drop

• Disconnect garden hoses and cover hose bibs (outdoor faucets).
• Insulate exposed pipes (foam sleeves or fiberglass wrap).
• Shut off and drain irrigation systems; insulate above-ground backflow devices.
• Locate your main water shutoff (and keep a meter key handy).
• Seal drafts to garages/attics; keep indoor temps at least 50–55°F.
• Open kitchen & bath cabinet doors so warm air reaches pipes.

During a Hard Freeze

• Drip interior faucets (especially on exterior walls/long runs). For single-handle faucets, let hot & cold drip.
• Do not rely on outdoor spigots dripping — shut them off and keep them covered.
• Watch for signs of freezing: no water, frost on pipes, odd noises, sewer smells.
• Keep interior doors open; avoid using outdoor hoses.

Rule of thumb: pipes are most at risk around 20°F or lower, especially if uninsulated or exposed. Always follow City/SAWS alerts.

If Your Pipes Freeze

• Leave the affected faucet open to relieve pressure as ice thaws.
• Gently warm the area (indoor heat, safe space heaters — no open flames).
• If you suspect a break, go to main shutoff and cut water to the home.
• Call a licensed plumber for safe thawing and repairs.

If a Pipe Bursts

• Shut off water immediately at the main.
• Document damage with photos; start cleanup to prevent mold; mind electrical safety.
• Contact a licensed plumber and your insurer.

Always follow official City/SAWS safety guidance and emergency notices.